Frequently Asked Questions

You can track the status of you packages through your SWOOP account. We will also send you an email and text message when it is ready or pickup.

You can always log into your SWOOP account to check your balance

Very soon, you will be able to pay for packages online by logging in to your SWOOP! account. For now, feel free to pay at your SWOOP! counter when you visit to pick up your package.

You can pay via credit/debiat card or cash.